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ParcelLink

UAE COURIER & DELIVERY SERVICE

Fast Delivery Built For The Emirates

Book door-to-door courier delivery, get upfront pricing, and track your parcel from pickup to delivery.

  • Same-day delivery
  • Next-day delivery
  • Proof of delivery
PICKUPDROP-OFFIN TRANSITTRACKING IDPL7K29X4DISTANCE14.6 km

Pricing

Simple delivery pricing, shown before you book

A base price that covers the first few kilometres, a small charge per extra kilometre, and heavy parcels priced by weight. No surge pricing.

Same-Day Delivery

Collected and delivered today.

AED 12

First 5 km

+AED 1

For each additional km

  • Up to 20 kg included in the base price
  • Live tracking and proof of delivery
  • Deliveries up to 90 km
Book same-day delivery

Next-Day Delivery

Our lowest price — delivered tomorrow.

AED 8

First 5 km

+AED 0.75

For each additional km

  • Up to 20 kg included in the base price
  • Live tracking and proof of delivery
  • Deliveries up to 90 km
Book next-day delivery

Heavier parcels

20 kg

Included in the base price

+AED 1

For every kg above 20 kg

Your final price depends on the service you choose, the road distance, the weight and any cash-on-delivery handling. You always see the full breakdown before you confirm.

Shipping for a business? Approved merchants get flat-rate pricing. Learn about merchant accounts

Delivery price calculator

10 km
5 kg
Base price
AED 8.00
Distance (+5.0 km)
AED 3.75
Estimated delivery fee
AED 11.75

Services

Parcel delivery for people and businesses across the UAE

One courier network for a single envelope or a warehouse full of orders — booked, priced and tracked online.

  • Same-day delivery

    Collected and delivered on the same day — for documents, gifts and anything that can’t wait.

    Book same-day
  • Next-day delivery

    Our best price for parcels that can arrive tomorrow. Book today, delivered the next day.

    See next-day pricing
  • Merchant logistics

    Flat-rate pricing, multi-shipment bookings and one account for every order your business ships.

    Ship as a merchant
  • Cash on delivery

    We collect the payment for your goods from the recipient, recorded and reconciled for you.

    How COD works
  • Shipment tracking

    Every parcel gets a short tracking ID and live status from booking to delivery.

    Track a shipment
  • Proof of delivery

    Photo, signature, recipient code or label scan — see exactly how and when it was delivered.

    See how it works

How it works

From booking to proof of delivery in four steps

  1. Step 1

    Add your shipments

    Enter pickup and delivery addresses. Sending several parcels? Add them all to one booking.

  2. Step 2

    Pick a service, see the price

    Choose same-day or next-day. The price is calculated from the real road distance and weight before you pay.

  3. Step 3

    We collect and deliver

    A ParcelLink driver picks up from your door and heads straight to the recipient.

  4. Step 4

    Track it, get proof

    Follow each step with your tracking ID, then view the photo, signature or code that confirms delivery.

For merchants

Business logistics for UAE merchants that ship every day

From a single online store to a multi-branch operation: send regular and bulk shipments through one merchant account instead of chasing couriers order by order.

  1. 1Create a free account
  2. 2Apply as a merchant with your company details
  3. 3Our team reviews and approves
  4. 4Ship at merchant rates

Have your trade licence details ready — every application is reviewed by our team.

  • Flat-rate merchant pricing

    One predictable price per shipment instead of distance-based rates.

  • Many shipments, one booking

    Add every order to a single booking and see the total before you confirm.

  • Cash on delivery

    We collect payment for your goods from the recipient and record every collection.

  • One business account

    All your shipments, billing and delivery history in one dashboard.

  • Merchant shipments include the same tracking and proof of delivery as every ParcelLink delivery.

Shipment tracking

Know where your parcel is, every step of the way

Every shipment gets a short, easy-to-share tracking ID. Senders and recipients follow it from booking to the doorstep — and senders can open the proof of delivery once it arrives.

Track a shipment

Tracking ID PL7K29X4

In transit
  1. Booking created — done
  2. Driver assigned — done
  3. Shipment received — done
  4. In transit — doneOn the road to the recipient.
  5. Out for delivery — not yet
  6. Delivered — not yet

FAQ

Questions about sending a parcel

How much does parcel delivery cost?

Next-day delivery is AED 8 for the first 5 km, then AED 0.75 for each additional km. Same-day delivery is AED 12 for the first 5 km, then AED 1 per km. Up to 20 kg is included; each extra kg adds AED 1. You see the full price before you book.

What is the difference between same-day and next-day delivery?

Same-day parcels are collected and delivered on the day you book. Next-day parcels are delivered the following day at a lower price.

How far can you deliver?

We deliver within the UAE for trips of up to 90 km by road between pickup and delivery. For longer distances, contact our support team.

How do I track my shipment?

Every shipment gets a short tracking ID of up to 8 characters. Enter it on the tracking page, or sign in to follow all your shipments and view proof of delivery.

Can the driver collect payment from the recipient?

Yes. When booking, mark the parcel as postpaid (cash on delivery) and enter the amount to collect. The driver collects it from the recipient, separately from your delivery fee.

How do I open a merchant account?

Create a free account, choose “Merchant” and submit your company details. Our team reviews every application; once approved you get flat-rate merchant pricing.

Can I send several parcels in one booking?

Yes. Add as many shipments as you need to one booking — each can go to a different address — and pay for them together.

ParcelLink · UAE support

Let’s move your parcels.

Ready to ship or have a question? Reach our team in Arabic or English about deliveries, business logistics or cash on delivery.

Send us a message

Tell us what you need

Share a few details and we’ll prepare a message for our WhatsApp team. We support customers in Arabic and English.

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